The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

• Legal Notice

• Please read these Terms & Conditions before using the web site. By using the web site, you signify your consent to these terms of use. If you do not agree, please do not use the Bestsellers Audio web site. We reserve the right, at our discretion, to change, modify, add or remove portions of these terms at any time. Please check these terms periodically for changes.

• Copyright

• For personal non-commercial use only. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ®2001 Bestsellersaudio.com. This site is operated by Bestsellers Audio, LLC. No material from our web site, owned, operated, licensed or controlled by Bestsellers Audio, LLC may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices.

• Trademarks

• All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Bestsellersaudio.com. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Bestsellersaudio.com or any third party, except as expressly granted herein and it is understood by the purchaser that the products herein may or may not constitute "Library Editions". In some instances, audiobooks are retail or consumer editions. In that instance, products are repackaged & distributed by Bestsellers Audio. Bestsellers Audio is unaffiliated with the original publishers & no sponsorship, affiliation, or endorsement is implied.

• Use Of Site

• This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Bestsellersaudio.com and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Bestsellersaudio.com believes that customer conduct violates applicable law or is harmful to the interests of Bestsellersaudio.com and its subsidiaries.

• Privacy Policy

• Bestsellersaudio.com use of personal information that you may submit to Bestsellersaudio.com through this Web site is governed by the Bestsellersaudio.com Privacy Policy. Bestsellers Audio, LLC is committed to protecting your privacy online. Our Privacy Policy demonstrates our firm commitment to protecting the privacy of our customers. We use the information that we collect about our customers to fulfill product and service purchases and to create a more personalized online experience. When you shop at Bestsellers Audio, LLC, we collect transactional information, or Personally Identifiable Information, from you such as your name, telephone number, e-mail address, billing address, shipping address, credit card or other payment information. Bestsellers Audio, LLC does not sell or rent your transactional information to others. Bestsellers Audio, LLC uses customer information only for the purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information, and enhancing the user experience. Secure Online Ordering Since all of our online transactions are done through a secure server, you can be sure that your information is safe. Our secure server software (SSL) is the industry standard and encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the internet. We guarantee that every transaction you make at Bestsellers Audio, LLC will be 100% safe, and under the Fair Credit Billing Act, we promise to protect you from any unauthorized charge to your credit card as a result of shopping with us.

• Consumer Agreement
  
  
  
• Billing
  Invoices are enclosed with the shipments at the terms of net 60. It is at the discretion of Bestsellers Audio to charge late fees which may be assessed at 10% for outstanding Invoices beyond 60 days.
  

• Disclaimer Bestsellers Audio, LLC does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this web site or the server that makes such materials available are free of viruses or other harmful components, Bestsellers Audio, LLC does not warrant or make any representations regarding the use or the results of the use of the materials in this web site in terms of their correctness, accuracy, reliability or otherwise. You (and not Bestsellers Audio, LLC) assume the entire cost of all necessary servicing, repair or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusive may not apply to you. Replacement Policy: Audiobooks for Public Libraries receive free Lifetime Replacements for CDs, cases and sleeves so long as customer/consumer is in good standing and a current customer. "Current customer" is defined as a customer that has made purchases within the last 3 months or sends in a new order comparable in volume to previous orders received. All products protected by copyright, unauthorized duplication is strictly prohibited. Bestsellers Audio, LLC will not be held responsible for typographical, pricing, or printing errors. Prices and titles subject to change. Please note: these are unabridged word-for-word recordings. They may contain situations or language that may not be suitable for all listeners. Bestsellers Audio is not responsible for content. Products are repackaged & distributed by Bestsellers Audio. Bestsellers Audio is unaffiliated with the original publishers and no sponsorship, affiliation, or endorsement is implied. Indemnification Members of any membership area on any Bestsellers Audio, LLC web site are entirely responsible for maintaining the confidentiality of their password and account. Furthermore, members are entirely responsible for any and all activities that occur under their account and agree to indemnify, defend and hold harmless the providers for any liability or expense arising from such use or misuse. Members agree to immediately notify the providers of any unauthorized use of their account or any other breach of security known to them. Limitation of Liability Under no circumstances, including, but not limited to, negligence, shall Bestsellers Audio, LLC be liable for any or consequential damages that result from the use of, or the inability to use, this web site, even if Bestsellers Audio, LLC or a Bestsellers Audio, LLC representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall Bestsellers Audio, LLC total liability to you for all damages, loses an causes of action whether in contract, tort (including, but not limited to, negligence), or otherwise exceed the amount paid by you, if any, for accessing this web site. Typographical Errors In the event a Bestsellers Audio, LLC product is listed at an incorrect price due to typographical error or error in pricing information received from our vendors, Bestsellers Audio, LLC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Bestsellers Audio, LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Bestsellers Audio, LLC shall issue a credit to your credit card account in the amount of the incorrect price. In rare instances, a title may become postponed or canceled. In that event, that title will also become cancelled from your order and a credit will be issued for the amount of canceled title/s. All titles beyond 120 days of current month will have an additional $8.00 processing fee which includes Library Edition case, Library Edition artwork and Library edition sleeves. Order forms older than 120 days of current month will not be be valid.

• Shipping & Delivery

• Bestsellersaudio.com ships merchandise to international locations.The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

• International

• Bestsellers Audio, LLC reserves the right to convert to currencies other than those listed on the website. CURRENCY WILL BE CONVERTED FOR SHIPMENTS OUTSIDE OF THE U.S. WHEN "CHECKING OUT" AND ARE INCLUDED WITHIN SHIPPING CHARGES.

• Sales Tax

• Bestsellersaudio.com does not charge sales tax for merchandise ordered on this Web site.

• Warranties

• The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Bestsellersaudio.com makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Bestsellersaudio.com SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON INFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Bestsellersaudio.com BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. -- OR Depending on State -- The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Bestsellersaudio.com. The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Bestsellersaudio.com is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Bestsellersaudio.com. The inclusion of material on this server does not imply any endorsement by Bestsellersaudio.com, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Bestsellersaudio.com tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct. Any request for Free Replacements must qualify by being a current customer. "Current is defined as ordering within the last 3 months or sending in and later remitting FULL payment on a current order at the same time as the replacement request for at least 3 titles. ONLY then shall a replacement be granted.

• Return Policy

• You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Bestsellersaudio.com reserves the right to change its payment procedures at any time without prior notice to you.

  We accept returns for defective product or titles ordered in error, however they must be received within 20 days of shipment.
  We do not issue a RA# and will credit your Account upon receipt.
  In the event of an customer order error, the customer is responsible for return shipping cost plus a 10% restocking fee of all items returned.
  Send to:
  Bestsellers Audio
  2584 Ashurst Rd
  Cleveland, Ohio 44118
  ATTN: Returns Dept

  Replacement Policy

• Our policy is to help Libraries across the Country by offering these free of charge up to one year. To help keep our prices as low as possible, we ask that you reserve these requests to unacceptable condition of the product.  FREE REPLACEMENTS are available 1 year from the purchase date to customers that have ordered in the last 90 days or having met previous minimum order requirements. (a)Publishers may discontinue producing audiobook titles at any time. Therefore, if a title is no longer produced by a publisher, no replacement for said titles is possible and no replacement or compensation will be given
• Thank you for helping us keep our cost down and making it possible to keep our prices low.
   

• VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Bestsellersaudio.com and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. GOVERNING LAW: In the event of litigation both parties agree that the Law of OH shall apply and both parties consent to the jurisdiction of the state courts of Cleveland, OH, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Bestsellersaudio.com with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Bestsellersaudio.com with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Bestsellersaudio.com. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

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